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Customer management and loyalty

Keep customers, loyalty and follow-up connected.

Review visits, spending, preferences and loyalty alongside the customer record. Use Customer DNA to identify who may need attention, then choose the appropriate follow-up.

TajerGoYour restaurant operations, connected.

What does TajerGo Customers, CRM & Loyalty do?

TajerGo connects customer records with orders, basket value, visit history, preferences, loyalty, customer credit, consent and promotion tools. Customer DNA helps rank retention priority using calculated signals. Outreach and offers remain separate user-led workflows.

GET TO KNOW THE TOOLS

What can you do with it?

Choose a task to see the available tools, the records they use and what your team can do next.

Connect customer history to sales.

Review recent visits, order activity, average basket and preferred products without rebuilding the history in a separate spreadsheet.

  • Recent visits
  • Order activity
  • Average basket and preferences
Workflow illustration · fictional demo data · not an application screenshot

The tools behind the workflow

01

Customer history

Keep permitted order and visit activity connected to the customer.

02

Customer value

Review calculated value, basket and frequency in INR context.

03

Customer health

Use visible recency, frequency and spend signals for review.

04

Preferences

Review permitted product and visit timing patterns.

05

Credit and loyalty

Keep configured balances, points, tiers and approvals beside the relationship.

06

Promotions

Prepare permitted segment-based promotions with consent and user control.

Choose the plan for these tools

Core tools and AI enhancements vary by plan. Compare the included features and confirm your devices, branches and setup requirements with the team.

Compare plans and included features

Connected operating workflow

From recorded activity to user-led retention

  1. TajerGo records permitted customer and order activity.

  2. Customer tools organize visits, spending, preferences, loyalty and credit context.

  3. Customer DNA calculates health, value, timing and recovery priority.

  4. The merchant chooses a permitted retention, promotion, loyalty or credit action.

Customer signals inform the decision. They do not contact the customer.

TajerGo builds Customer DNA from calculated rules and recorded behavior and leaves the action to the merchant. It does not automatically contact a customer, create an offer, change a credit limit or spend a promotion budget.

01

Recorded behavior supplies context

02

Calculated signals remain reviewable

03

Consent controls communication

04

The merchant chooses the action

Buyer questions

Clear answers before you change the workflow.

Read the customer behaviour guide
Does Customer DNA predict exactly who will return?+

Customer DNA ranks retention priority from recorded behavior and calculated signals to support review. It does not predict exactly who will return.

Can every staff member see customer value and credit?+

No. Visibility follows role, branch and customer-data permissions.

Does TajerGo contact at-risk customers automatically?+

No. Outreach remains a separate user-led workflow with consent and configuration requirements.

Can customer signals change a credit limit?+

No. Credit limits and overrides follow their own authorized workflow.

See Customers, CRM & Loyalty in your restaurant setup

Bring your question about this feature. In 30 minutes, we will show the screen, walk through the steps and setup requirements, then review the plan and pricing.

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